Monkeymaxxing VIP
Monkeymaxxing VIP is the paid membership for teams that run MMX, MMWatchdog, and MMHotline on their own servers. It adds what must live outside your servers: a backup path for your alerts, a public status page, alerts about exploited flaws in your Debian and Ubuntu packages, and support from the people who make the tools.
VIP is not open for sign-up yet. When it opens, you sign up at vip.monkeymaxxing.com with a 14-day free trial.
Why VIP lives outside your servers
The free tools run on your own servers. MMX sets them up, and MMWatchdog watches them. MMHotline, your on-call software, lets your own coding agent, the triage agent, look at each alert first, and wakes a person only when one is needed. A few things cannot live on your servers. When the server that runs MMHotline dies, nothing is left on your side to wake you. A status page served from your own servers goes down with them. VIP runs those pieces on Monkeymaxxing's servers, at three hosting providers, so they keep working when yours do not.
What every package includes
The Lifeline: a backup path for your alerts
MMHotline runs on one of your own servers. If that server dies, or your whole hosting provider goes down, MMHotline cannot wake anyone. The Lifeline covers that case.
- Every minute, MMHotline sends VIP a check-in. The check-in holds the alerts that MMHotline wants sent if it goes quiet, such as "a Pushover message to the person on call after 10 minutes of silence, and to the backup person after 20".
- If the check-ins stop, VIP sends each of those alerts when its delay has passed.
- When MMHotline comes back, it learns which alerts VIP sent, and sends the all-clear itself.
Each check-in replaces the one before, so the alerts always go to whoever is on call at that moment. VIP keeps no copy of your schedules. MMHotline seals the alerts so that only VIP's servers can open them, and VIP deletes them when the next check-in replaces them.
On the members' website at vip.monkeymaxxing.com, the Lifeline page shows the last check-in, who would be reached ("Pushover to Barbara after 10 minutes, Pushover to Bob after 20"), and a "Send a test now" button.
The Lifeline is a backup. MMHotline on your own server stays the main path for every alert.
Public status pages
A status page is a page that your own customers read without signing in. On it you say that you know about a problem, what you are doing about it, and when it is over.
- An incident opens in MMHotline. One click on "Post to the status page" publishes "We are looking into a problem", with the time. Nothing is published without that click, because an alert can be a false alarm.
- You replace that notice with your own words whenever you know more. Each update keeps its time, so the page shows the incident in order.
- You mark the incident resolved, with an optional closing message.
When your servers are down, MMHotline is down too, so you post from
vip.monkeymaxxing.com on your phone. Your page has an address under
statuspaging.com, or your own address, such as status.example.com. VIP
publishes it as plain files that Cloudflare's network caches, so it stays
readable during your worst outage and under a flood of readers.
What a status page does not include:
- no email or text messages to people who subscribe to the page;
- no automatic uptime bars: the page shows the notices that a person posted, because VIP does not monitor your site; MMWatchdog does;
- no list of components, such as "API" and "Dashboard", each with its own status.
Vulnerability alerts for Debian and Ubuntu packages
MMWatchdog alerts you when an installed Debian or Ubuntu package has a flaw that attackers are exploiting, whether or not a fix exists. Your coding agent can search every known flaw in those packages. VIP does not cover software from other repositories, programs you downloaded or built, container images, or your app's libraries. The Fleet conventions show how your triage agent and your CI cover those.
The Fleet conventions are Monkeymaxxing's way to lay out and run a fleet of servers. The data comes from OSV.dev and from CISA's list of exploited vulnerabilities. Every search answer names what it searched, so your agent never mistakes a quiet answer for full coverage. Using the VIP API from a coding agent shows your agent how to search. MMWatchdog sends VIP only package names and the release, never versions, so VIP never learns whether a server is patched.
The free MMWatchdog already tells you when security updates are waiting, when a server must restart, and when your release's security support is ending.
Support from a person
Your coding agent answers first, from our docs, at any hour. A person from Monkeymaxxing answers by email during US business hours.
The documentation of the tools is free and written for coding agents, so
your agent can answer most questions with your own context. When it needs
a person, it sends a support message through the
VIP API, with its
diagnosis and what it already tried. You can also write to
[email protected] yourself. Either way, the answer comes by
email.
- Support covers the whole stack: MMX, MMWatchdog, MMHotline, the Fleet conventions, and VIP.
- VIP Startup, Growth, and Scale get priority support: a reply from a person by the next US business day, and their messages are answered first.
- Support is by email only. There is no phone support and no support at night: at night, your own triage agent answers.
Your whole team
VIP has one price per company. Every person on your team signs in with their own email address, so nobody shares a login. Each person can create a key for their own coding agent, and the team can create keys for its own programs and for a coding agent that belongs to the team.
Packages
The packages hold the same features and differ in the number of servers they cover. Startup and up add priority support.
| Package | Servers | Price a month |
|---|---|---|
| VIP Launch | up to 3 | $29 |
| VIP Startup | up to 10 | $79 |
| VIP Growth | up to 30 | $199 |
| VIP Scale | up to 100 | $499 |
A server is a machine that MMWatchdog watches; containers do not count. Annual billing costs ten months' price. Prices has the annual prices and the price for more than 100 servers.
When a membership ends
MMHotline's own alerting keeps working exactly as before. The Lifeline, the status page, and the vulnerability alerts stop. VIP deletes your organization's data 30 days after the membership ends (privacy policy).
The fine print
Questions before you sign up: [email protected]. Monkeymaxxing
VIP is sold by Galloram Studios, LLC, 30 N Gould St Ste R, Sheridan, WY
82801, United States.